Frequently Asked Questions
Everything you need to know about your Satechi experience.
What is the standard shipping time for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days to arrive.
Do Satechi products come with a warranty?
Yes, we offer a one-year limited manufacturer warranty on all our products from the date of purchase to cover any defects in materials or workmanship.
What is your return policy?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original packaging and in like-new condition to be eligible for a full refund.
Are your USB-C hubs compatible with the latest MacBook Pro models?
Our USB-C hubs and adapters are designed to be fully compatible with the latest MacBook Pro and MacBook Air models, including those featuring M1, M2, and M3 chips.
Do you offer international shipping?
Yes, Satechi ships to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.